Hi Giuliano - we don't have a good estimated delivery date yet, as we haven't started the work. It is among the upcoming efforts for us.
Probably better to follow-up in the Idea's comments directly in this case.
Thanks!
Angelo
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Angelo Cicchitto
Genesys - Employees
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Original Message:
Sent: 10-03-2022 09:46
From: Giuliano Ferri
Subject: Support of pdf attachments in web messenger
Hello,
the problem is that the only format allowed, by now, is image (gif, jpeg, png) and, video (as an URL link). But the customer is asking for pdf...
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Giuliano Ferri
Indra Italia spa
Original Message:
Sent: 10-03-2022 08:34
From: Fnu Ganesh
Subject: Support of pdf attachments in web messenger
Hi Giuliano,
Enable the attachment option in configure messenger to allow the attachments.
https://help.mypurecloud.com/articles/configure-messenger/
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Fnu Ganesh
M&T Bank
Original Message:
Sent: 10-02-2022 13:44
From: Giuliano Ferri
Subject: Support of pdf attachments in web messenger
Hi all,
does anyone know if there is a plan to make available the attachment of pdf files during a web messenger chat?
Thanks in advance for your advice.
#DigitalChannels
#Roadmap/NewFeatures
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Giuliano Ferri
Indra Italia spa
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