Hi Alan, I am not sure why that message is showing for you. Let's try any route!
Please visit our Beyond Website: https://beyond.genesys.com/explore/home and search for Time-Off Management. This should take you to our course catalog where you will see the Genesys Cloud: WEM - Time-Off Management eLearning. Click on that card and you will be brought to the course page where you can enroll.
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Melissa Talamonti-Clark
Genesys - Employees
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Original Message:
Sent: 07-24-2024 09:16
From: Alan Rubin
Subject: Time-Off Management Course Update
I am experiencing the same result with this link. Keeps "loading" in the browser and does not finish.
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Original Message:
Sent: 7/24/2024 8:55:00 AM
From: Melissa Talamonti-Clark
Subject: RE: Time-Off Management Course Update
Hi Alan, please try this link for the updated course. Time-Off Management
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Melissa Talamonti-Clark
Genesys - Employees
Original Message:
Sent: 07-24-2024 07:41
From: Alan Rubin
Subject: Time-Off Management Course Update
The link does not seem to be working.
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Alan Rubin
ADP, INC.
Original Message:
Sent: 07-23-2024 10:26
From: Melissa Talamonti-Clark
Subject: Time-Off Management Course Update
The Genesys Cloud: WEM - Time-Off Management course has been updated to include new features that are available in Genesys Cloud such as Staffing Groups, Synchronizing Time-Off Requests, and Shift Trades.
Users with Administrator privileges can learn how to set time-off limits, create time-off plans, and configure auto-approval for time-off requests. Users with roles such as Supervisors, and Managers can also learn how to manage time-off plans and time-off requests.
Interested in learning more? Comment on this tread and an expert will get back to you or, visit the Resource Management for WFM Support Roles learning path for more details.
#TimeOff
#GenesysCloud
#Training
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Melissa Talamonti-Clark
Genesys - Employees
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