Hi Team,

Could you please help on the below,

In  Genesys cloud cx Time-Off Request Submission Range constraint to be changed to 12 months  or more 

Thanks

Hi Nithin,

I'm not sure what your question is, but I'll explain more about this feature. There is a parameter in the MU setting under the time off tab where you can set the submission constraint for time off. Today, you can toggle it on and go up to 365 days, relative to today. This will enable agents to submit time off requests up to 365 days into the future. We are releasing a new enhancement where you can set this same parameter up to 731 days into the future or use a fixed date. 

I don't know if I answered your question. Please let me know if now ;) 

Hi Team,

Could you please help on the below,

In  Genesys cloud cx Time-Off Request Submission Range constraint to be changed to 12 months  or more 

Thanks

Hi Nithin,

I'm not sure what your question is, but I'll explain more about this feature. There is a parameter in the MU setting under the time off tab where you can set the submission constraint for time off. Today, you can toggle it on and go up to 365 days, relative to today. This will enable agents to submit time off requests up to 365 days into the future. We are releasing a new enhancement where you can set this same parameter up to 731 days into the future or use a fixed date. 

I don't know if I answered your question. Please let me know if now ;) 

Hi Team,

Could you please help on the below,

In  Genesys cloud cx Time-Off Request Submission Range constraint to be changed to 12 months  or more 

Thanks

Hi Damaris,

Thanks for your reply really appreciated.....

Hi Nithin,

I'm not sure what your question is, but I'll explain more about this feature. There is a parameter in the MU setting under the time off tab where you can set the submission constraint for time off. Today, you can toggle it on and go up to 365 days, relative to today. This will enable agents to submit time off requests up to 365 days into the future. We are releasing a new enhancement where you can set this same parameter up to 731 days into the future or use a fixed date. 

I don't know if I answered your question. Please let me know if now ;) 

Hi Team,

Could you please help on the below,

In  Genesys cloud cx Time-Off Request Submission Range constraint to be changed to 12 months  or more 

Thanks