Genesys Engage on-premises

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  • 1.  Tomcat Vulnerability - CVE-2025-24813

    Posted 03-20-2025 15:03

    Good day everyone,

    Checking in to see if anyone has proceeded to upgrade and validate their Tomcat installation to the latest release addressing this vulnerability?

    [SECURITY] CVE-2025-24813 Potential RCE and/or information disclosure and/or information corruption with partial PUT-Apache Mail Archives

    We have used 9.0.58 and are looking to upgrade to 9.0.99.  I'm looking to see if I can anything from Genesys to acknowledge or address this.

    Kind Regards,

    Mike.


    #RoutingandOrchestration(ACD/IVR)
    #SecurityandCompliance

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    Michael Silverman
    VP Operations
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  • 2.  RE: Tomcat Vulnerability - CVE-2025-24813

    Posted 03-21-2025 05:29

    I'm not sure what all components you're running on Tomcat.

    But we're running Apache Tomcat/9.0.100 for GRAT, GRE, and Composer without any issues.



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    Tony Morrow
    Sr. Genesys Engineer
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  • 3.  RE: Tomcat Vulnerability - CVE-2025-24813

    Posted 03-21-2025 08:06

    We've been having to upgrade all of our Tomcat's every time there's a critical & high CVE. With the exception of GCXI, we're in the process of upgrading everything from 9.0.98 to 9.0.102. Like Tony, GRAT, GRE, Routing/Composer Web, and other non-Engage apps.



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    Karl Theurer
    NA
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  • 4.  RE: Tomcat Vulnerability - CVE-2025-24813

    Posted 03-21-2025 13:01

    Thank you Tony and Karl for the fast responses, for this environment, it is primarily for Routing application services.

    Regards,

    Mike.



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    Michael Silverman
    VP Operations
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