Hi Juliano,
Thank you so much for the detailed explanation and for the helpful tips! 😊
I'll subscribe to the announcements and keep an eye on the Events & Contests section so I don't miss the next Trivia Tower.
I really appreciate your help!
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Thais Araújo.
Contact Center Supervisor
Grupo Equatorial Energia | Brazil
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Original Message:
Sent: 09-30-2026 19:39
From: Juliano Fernandes Mendes Pimentel De Paiva
Subject: TRIVIA TOWER
Hi THAIS ARAUJO DE SOUZA!
The Trivia Tower events don't have a set schedule-the community team posts them periodically (usually once or twice a month or during special events).
Here is how you can catch the next one and unlock your Community Driver badge:
1. Keep an eye on the **Events & Contests** section, as new trivias are pinned to the top when active.
2. Click **Subscribe** on the announcements board to get an email as soon as a new challenge goes live.
3. Open the trivia post, fill out the quiz link before the deadline, and your badge status will update shortly after.
Good luck!
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Juliano Fernandes Mendes Pimentel De Paiva
Genesys Analyst
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