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  • 1.  Understanding Genesys APIs: The First Step to Smarter Conversations

    Posted 03-07-2025 09:58
    Edited by Maria Davidson 03-11-2025 13:09

    Ever find yourself in conversations with developers and wish you understood what they were talking about? Need to request new functionality but don't know how to explain it?

    Beyond is excited to announce the release of a new API Fundamentals webinar recording! This on-demand webinar is the perfect first step in understanding Genesys Cloud APIs. Designed for managers, supervisors, and administrators, this session breaks down key API concepts, terminology, and use cases, so you can confidently communicate with your technical teams.

    • Available exclusively for Beyond Genesys Cloud learning subscription holders.
    • This is a recorded session and does not include live Q&A or interactive components.

    For any questions, please contact beyond@genesys.com.


    #GenesysCloud
    #API/Integration
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    Maria Davidson
    Product Manager, Genesys Beyond
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  • 2.  RE: Understanding Genesys APIs: The First Step to Smarter Conversations

    Posted 03-12-2025 13:50

    Looks like a great tool to view. 



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    Robert Gacula, Manager, Workforce Management Team
    American Specialty Health
    RobertG@ASHN.com CA, San Diego.
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