Hello, guys in the Genesys Community,
I hope everyone is doing well.
I'm looking for a way to see the current presence of the logged-in users and their total in Genesys Cloud in real-time. specifically, I'd like to:
- See the total count of users logged into the system at any given moment.
- list of the users at least their full name or users' name.
Is there a built-in tool, dashboard, or specific area in Genesys Cloud where this information can be easily accessed? any guidance or suggestions would be greatly appreciated.
Thanks.
#API/Integrations#Reporting/Analytics------------------------------
Mazin Yousif Elhadi Yousif
NA
------------------------------