Would be great if Genesys can work with you to create a Partner tool speaking to what @Robert Wakefield-Carl has raised, a lot of customers will be migrating, and to be able to export Composer projects/callflows into a diagram would assist so much capture and rebuild the flows on GC.
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Dewald Smit
Altron Systems Integration a Division of Altron TMT (Pty) Ltd
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Original Message:
Sent: 02-21-2024 19:55
From: Takamune ISHIGE
Subject: Visio Diagrams
Ah, I agree.
But unfortunately I don't have these dev env.
Ishi
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Ishi
Original Message:
Sent: 02-21-2024 19:45
From: Robert Wakefield-Carl
Subject: Visio Diagrams
With all the companies moving off MultiCloud and Engage over the next few years, I bet a lot of them would appreciate VXML to Visio and even the Cisco people could use it.
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Robert Wakefield-Carl
ttec Digital
Sr. Director - Innovation Architects
Robert.WC@ttecdigital.com
https://www.ttecDigital.com
https://RobertWC.Blogspot.com
Original Message:
Sent: 02-21-2024 19:19
From: Takamune ISHIGE
Subject: Visio Diagrams
Hi Robert
No, my app supports only PureConnect attendant , handlers(by sibling app) and GenC architect flow files.
Ishi
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Ishi
Original Message:
Sent: 02-21-2024 09:44
From: Robert Wakefield-Carl
Subject: Visio Diagrams
@Takamune ISHIGE, does your program support Composer files? What about VXML files from other platforms?
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Robert Wakefield-Carl
ttec Digital
Sr. Director - Innovation Architects
Robert.WC@ttecdigital.com
https://www.ttecDigital.com
https://RobertWC.Blogspot.com
Original Message:
Sent: 02-21-2024 07:11
From: Breno Canyggia Ferreira Marreco
Subject: Visio Diagrams
You can use this very well solution: https://github.com/tishige/CallFlowVisualizer/releases
https://community.genesys.com/discussion/creates-flowcharts-of-genesys-cloud-or-pureconnect-interaction-flow
Att,
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Breno Canyggia Ferreira Marreco
https://www.linkedin.com/in/brenocfm-40b62182/
Original Message:
Sent: 08-31-2022 21:13
From: mark dauvergne
Subject: Visio Diagrams
Hello Community
I'm sending out a call to anyone out there who may have some Visio hacks on how to easily draw up architect flows in Visio.
My current process is manual and takes significant time.
I've tried to export and print flows, open in word, snip pictures etc....
Anyone out there have something that may help?? Even another product (not Visio)
#ArchitectureandDesign
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Mark d'Auvergne
CALLSCAN AUSTRALIA PTY. LTD.
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