We have been testing voice surveys and we have 2 questions. If the customer does not answer the first question, it is registering as a 0 and is bringing down the overall percent. I attempted to use a decision to evaluate the slot for question 1, and if its 0, disconnect, but nothing seems to work. Do you know if a question is skipped, is the slot == 0, Null, or something else? 

How can I exit the survey if the first question is not answered and not record the survey at all

Hey Nick,

Have you republished after making the changes?

I would recommend taking a look at this Resource Center article and check out the Invalid Response section.

We have been testing voice surveys and we have 2 questions. If the customer does not answer the first question, it is registering as a 0 and is bringing down the overall percent. I attempted to use a decision to evaluate the slot for question 1, and if its 0, disconnect, but nothing seems to work. Do you know if a question is skipped, is the slot == 0, Null, or something else? 

How can I exit the survey if the first question is not answered and not record the survey at all

Yeah, I can't get the task to take the "conditions not met" route. I also can't figure out how to evaluate the question score variable. 

Can't write to participant data in a survey flow, so Im unable to even see what values the variables are holding. 

Hey Nick,

Have you republished after making the changes?

I would recommend taking a look at this Resource Center article and check out the Invalid Response section.

We have been testing voice surveys and we have 2 questions. If the customer does not answer the first question, it is registering as a 0 and is bringing down the overall percent. I attempted to use a decision to evaluate the slot for question 1, and if its 0, disconnect, but nothing seems to work. Do you know if a question is skipped, is the slot == 0, Null, or something else? 

How can I exit the survey if the first question is not answered and not record the survey at all