Who's ready to pick a champion? We wrapped up 2024 with a small contest in the Community where I asked members to hit me with what their favorite feature released in 2024 was. Wow! The results were a slam dunk. We had 42 submissions and over 30 different features mentioned!

I took the result of that scoreboard and boiled it down to five features that got the most shout outs in the thread:

Agent Copilot
Architect Historical Execution
Multipanel Agent Interface
Post-Call IVR Surveys
Virtual Agent

Technically, all five features are winners, but in the Community (especially during awards and tournament season), we are dying to know who the overall CHAMPION is. Aren't you a little curious? Let's anoint our first Genesys Community's Favorite Feature!

All you have to do is vote in the poll on the Genesys Cloud – Main Community's Home Page and let us know which of the features was your favorite from 2024. 

Yes, your vote could net you a prize from the Prize Wall, so what are you waiting for?

We are the champions,

- Jason

#CommunityVideos(TAM,QA,etc.)

------------------------------
Jason Kleitz
Online Community Manager/Moderator
------------------------------

This is a really close race! Only a handful of votes separate the two features in first and second place. Anyone want to guess what they are? 

Who's ready to pick a champion? We wrapped up 2024 with a small contest in the Community where I asked members to hit me with what their favorite feature released in 2024 was. Wow! The results were a slam dunk. We had 42 submissions and over 30 different features mentioned!

I took the result of that scoreboard and boiled it down to five features that got the most shout outs in the thread:

Agent Copilot
Architect Historical Execution
Multipanel Agent Interface
Post-Call IVR Surveys
Virtual Agent

Technically, all five features are winners, but in the Community (especially during awards and tournament season), we are dying to know who the overall CHAMPION is. Aren't you a little curious? Let's anoint our first Genesys Community's Favorite Feature!

All you have to do is vote in the poll on the Genesys Cloud – Main Community's Home Page and let us know which of the features was your favorite from 2024. 

Yes, your vote could net you a prize from the Prize Wall, so what are you waiting for?

We are the champions,

- Jason

#CommunityVideos(TAM,QA,etc.)

------------------------------
Jason Kleitz
Online Community Manager/Moderator
------------------------------

Agent Copilot and Post-Call IVR?

This is a really close race! Only a handful of votes separate the two features in first and second place. Anyone want to guess what they are? 

Who's ready to pick a champion? We wrapped up 2024 with a small contest in the Community where I asked members to hit me with what their favorite feature released in 2024 was. Wow! The results were a slam dunk. We had 42 submissions and over 30 different features mentioned!

I took the result of that scoreboard and boiled it down to five features that got the most shout outs in the thread:

Agent Copilot
Architect Historical Execution
Multipanel Agent Interface
Post-Call IVR Surveys
Virtual Agent

Technically, all five features are winners, but in the Community (especially during awards and tournament season), we are dying to know who the overall CHAMPION is. Aren't you a little curious? Let's anoint our first Genesys Community's Favorite Feature!

All you have to do is vote in the poll on the Genesys Cloud – Main Community's Home Page and let us know which of the features was your favorite from 2024. 

Yes, your vote could net you a prize from the Prize Wall, so what are you waiting for?

We are the champions,

- Jason

#CommunityVideos(TAM,QA,etc.)

------------------------------
Jason Kleitz
Online Community Manager/Moderator
------------------------------

Very close! You got one of the two.

------------------------------
Matt Lawson
Genesys - Employees
Online Community Manager

Original Message:
Sent: 01-17-2025 08:23
From: Nicki Dehn
Subject: Vote in the Favorite Feature '24 Poll, Win a Prize!

Agent Copilot and Post-Call IVR?

------------------------------
Nicki Dehn
x

Original Message:
Sent: 01-16-2025 09:16
From: Matt Lawson
Subject: Vote in the Favorite Feature '24 Poll, Win a Prize!

This is a really close race! Only a handful of votes separate the two features in first and second place. Anyone want to guess what they are? 

------------------------------
Matt Lawson
Genesys - Employees
Online Community Manager

Original Message:
Sent: 01-09-2025 15:45
From: Jason Kleitz
Subject: Vote in the Favorite Feature '24 Poll, Win a Prize!

Who's ready to pick a champion? We wrapped up 2024 with a small contest in the Community where I asked members to hit me with what their favorite feature released in 2024 was. Wow! The results were a slam dunk. We had 42 submissions and over 30 different features mentioned!

I took the result of that scoreboard and boiled it down to five features that got the most shout outs in the thread:

Agent Copilot
Architect Historical Execution
Multipanel Agent Interface
Post-Call IVR Surveys
Virtual Agent

Technically, all five features are winners, but in the Community (especially during awards and tournament season), we are dying to know who the overall CHAMPION is. Aren't you a little curious? Let's anoint our first Genesys Community's Favorite Feature!

All you have to do is vote in the poll on the Genesys Cloud – Main Community's Home Page and let us know which of the features was your favorite from 2024. 

Yes, your vote could net you a prize from the Prize Wall, so what are you waiting for?

We are the champions,

- Jason

#CommunityVideos(TAM,QA,etc.)

------------------------------
Jason Kleitz
Online Community Manager/Moderator
------------------------------

This is a really close race! Only a handful of votes separate the two features in first and second place. Anyone want to guess what they are? 

Who's ready to pick a champion? We wrapped up 2024 with a small contest in the Community where I asked members to hit me with what their favorite feature released in 2024 was. Wow! The results were a slam dunk. We had 42 submissions and over 30 different features mentioned!

I took the result of that scoreboard and boiled it down to five features that got the most shout outs in the thread:

Agent Copilot
Architect Historical Execution
Multipanel Agent Interface
Post-Call IVR Surveys
Virtual Agent

Technically, all five features are winners, but in the Community (especially during awards and tournament season), we are dying to know who the overall CHAMPION is. Aren't you a little curious? Let's anoint our first Genesys Community's Favorite Feature!

All you have to do is vote in the poll on the Genesys Cloud – Main Community's Home Page and let us know which of the features was your favorite from 2024. 

Yes, your vote could net you a prize from the Prize Wall, so what are you waiting for?

We are the champions,

- Jason

#CommunityVideos(TAM,QA,etc.)

------------------------------
Jason Kleitz
Online Community Manager/Moderator
------------------------------