Hey Everyone,

The Reporting and Analytics forum was previously hosted on the Dev Forums. In case you have not heard, that community is migrating to The Genesys Online Community next Monday (March 24th). I am going to give you all of the important details here regarding this migration. 

Good news! The previous site will be available in read-only mode if you want to refer back to your posts, browse the site, etc.

Important Details Regarding the Migration

TIMING - My team and I will start the migration around 9am eastern time. We will post in each community when the migration has begun and when it ends so that you are aware and can start browsing the new content.

PLEASE NO POSTING - While my team and I are migrating content, it would be great if you could refrain from adding new content to the site. FWIW, my understanding is that your post should go live on the site, but it may get buried in the migrated content, so there is a strong chance no one will ever see the great things you have to say.

MIGRATED CONTENT - The content that we are migrating from the previous forums to this community will not be perfect.

• It will be ANONYMOUS - Meaning content authors for discussions and replies will not be "credited" it will come over as "submitted by Developer Community". Sorry! I'm bummed about it, too.
• It will be INSTANT - Meaning the original "created on" dates will not come over. The discussion will be labeled as "Created on" whenever the migration posted it to the site. So yes, posts that were three years old will appear BRAND NEW. Try not to be fooled.
• It will be TAGLESS - If you read my post about topic tags (thank you), but unfortunately topic tags will not be included on the migrated content. You can add them in replies if you find it helpful or want to make sure your old/favorite content is appropriately tagged!

NOTIFICATIONS - Two notes here:

1. If you are receiving instant notifications in the community, my team is making sure those notifications are turned off during the migration. That way your email won't blow up in the middle of an important meeting.
2. If you were previously following posts in the Dev Forum and want to continue doing so, you will need to find the content in the community and click the "Following" button or give it a reply. (More details on following content can be found in my post.)

I think that is everything. If I forgot anything, I will add a reply below. If you have any questions, feel free to do the same! 

Cheers,

Matt

#Unsure/Other

------------------------------
Matt Lawson
Genesys - Employees
Online Community Manager
------------------------------

Thanks for the information Matt.  Hopefully it all goes smoothly :D

------------------------------
Sam Jillard
Online Community Manager/Moderator
Genesys - Employees
------------------------------

Original Message:
Sent: 03-20-2025 14:43
From: Matt Lawson
Subject: What to Know About the Migration on Monday (March 24th)

Hey Everyone,

The Reporting and Analytics forum was previously hosted on the Dev Forums. In case you have not heard, that community is migrating to The Genesys Online Community next Monday (March 24th). I am going to give you all of the important details here regarding this migration. 

Good news! The previous site will be available in read-only mode if you want to refer back to your posts, browse the site, etc.

Important Details Regarding the Migration

TIMING - My team and I will start the migration around 9am eastern time. We will post in each community when the migration has begun and when it ends so that you are aware and can start browsing the new content.

PLEASE NO POSTING - While my team and I are migrating content, it would be great if you could refrain from adding new content to the site. FWIW, my understanding is that your post should go live on the site, but it may get buried in the migrated content, so there is a strong chance no one will ever see the great things you have to say.

MIGRATED CONTENT - The content that we are migrating from the previous forums to this community will not be perfect.

• It will be ANONYMOUS - Meaning content authors for discussions and replies will not be "credited" it will come over as "submitted by Developer Community". Sorry! I'm bummed about it, too.
• It will be INSTANT - Meaning the original "created on" dates will not come over. The discussion will be labeled as "Created on" whenever the migration posted it to the site. So yes, posts that were three years old will appear BRAND NEW. Try not to be fooled.
• It will be TAGLESS - If you read my post about topic tags (thank you), but unfortunately topic tags will not be included on the migrated content. You can add them in replies if you find it helpful or want to make sure your old/favorite content is appropriately tagged!

NOTIFICATIONS - Two notes here:

1. If you are receiving instant notifications in the community, my team is making sure those notifications are turned off during the migration. That way your email won't blow up in the middle of an important meeting.
2. If you were previously following posts in the Dev Forum and want to continue doing so, you will need to find the content in the community and click the "Following" button or give it a reply. (More details on following content can be found in my post.)

I think that is everything. If I forgot anything, I will add a reply below. If you have any questions, feel free to do the same! 

Cheers,

Matt

#Unsure/Other

------------------------------
Matt Lawson
Genesys - Employees
Online Community Manager
------------------------------