PureConnect

 View Only

Discussion Thread View
Expand all | Collapse all

What User data does CIC get from Active Directory when creating a User in IA?

  • 1.  What User data does CIC get from Active Directory when creating a User in IA?

    Posted 03-12-2024 08:42

    When you build a user, what  user information gets pulled from Active Directory vs Exchange? I figure First Name, Last Name and Phone Number  but what else?


    #Integrations

    ------------------------------
    Paul Bonin
    TTEC Digital, LLC fka Avtex Solutions, LLC
    ------------------------------


  • 2.  RE: What User data does CIC get from Active Directory when creating a User in IA?

    Posted 03-28-2024 11:40

    AFAIK, everything comes from Exchange (and is synchronized.)



    ------------------------------
    Paul Simpson
    Views expressed are my own and do not necessarily reflect those of my employer.
    ------------------------------



Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources