We are attempting to configure an overnight workplan and have received errors that we are unable to remedy. Any guidance and support would be appreciated as we are able to update their workplan in the schedule, but the workplan configuration continues to give us errors when attempting to validate. It seems we are getting the error for the days where they are working 12AM-7AM or 8AM and then coming back for a new overnight shift starting the same day of week, but 11PM and wokring into the early morning of the next day.

Without seeing the work plan itself it is hard to say, but the very first error is the real issue. Your spreadsheet shows a total of 41h (7, 8, 9, 8, 9) and even one 1/2 hour unpaid break/meal per day lowers the possible paid time for the week to 38.5h (41h - 2.5h). What is the total unpaid time across those days?

We are attempting to configure an overnight workplan and have received errors that we are unable to remedy. Any guidance and support would be appreciated as we are able to update their workplan in the schedule, but the workplan configuration continues to give us errors when attempting to validate. It seems we are getting the error for the days where they are working 12AM-7AM or 8AM and then coming back for a new overnight shift starting the same day of week, but 11PM and wokring into the early morning of the next day.

Hi Jay, This representative works 40h (7, 8, 9, 7, 9) with 30 minute paid breaks each day. I have attached screenshots of the workplan for reference. I believe it has something to do with the overlap of the 12AM-8AM and then again working 11PM-12PM on Thursday and working 12AM-7AM and again 11PM-12PM on Saturday, but I cannot figure out how to better configure the workplan. Te attached screen shots are of the workplan with an updated version that we were able to successfully validate, but when adding to the schedule, it did not account for the 2- 11PM-12PM intervals (Thursday and Saturday).

Without seeing the work plan itself it is hard to say, but the very first error is the real issue. Your spreadsheet shows a total of 41h (7, 8, 9, 8, 9) and even one 1/2 hour unpaid break/meal per day lowers the possible paid time for the week to 38.5h (41h - 2.5h). What is the total unpaid time across those days?

We are attempting to configure an overnight workplan and have received errors that we are unable to remedy. Any guidance and support would be appreciated as we are able to update their workplan in the schedule, but the workplan configuration continues to give us errors when attempting to validate. It seems we are getting the error for the days where they are working 12AM-7AM or 8AM and then coming back for a new overnight shift starting the same day of week, but 11PM and wokring into the early morning of the next day.