Are you interested in a Genesys Engage CX Insights Version 9 Overview?
We are offering a webinar on this frequently requested topic. Join us on 25. August to learn more about CX Insights.
The webinar is intended for anyone who is interested in CX Insights:
- Supervisors
- Contact Center Managers
- Business Analysts
No prerequisites are required.
Webinar Objectives:
- Explain Genesys Customer Experience Insights (GCXI)
- Describe the report interface in GCXI (MicroStrategy Web)
- Demonstrate how to run out-of-the-box reports
The webinar is open and free to anyone. Presentation with instructor demonstrations.
Two options for times / Zoom registration links
- (for APAC & EMEA):
https://genesys.zoom.us/webinar/register/WN_mkZem2RJS0uuspQreM7DjA- (for EMEA & NALA):
https://genesys.zoom.us/webinar/register/WN_fmCl1bsPRRGtE3zM3fMJHQNote: When registering you can easily switch the time zone to get your local start time.
#Reporting/Analytics