Genesys Engage CX Insights Version 9 Overview Webinar

When:  Aug 25, 2021 from 12:00 to 13:00 (ET)
Associated with  Genesys Multicloud

Are you interested in a Genesys Engage CX Insights Version 9 Overview?

We are offering a webinar on this frequently requested topic. Join us on 25. August to learn more about CX Insights.

The webinar is intended for anyone who is interested in CX Insights:

  • Supervisors
  • Contact Center Managers
  • Business Analysts

No prerequisites are required. 

Webinar Objectives:

  • Explain Genesys Customer Experience Insights (GCXI)
  • Describe the report interface in GCXI (MicroStrategy Web)
  • Demonstrate how to run out-of-the-box reports
The webinar is open and free to anyone. Presentation with instructor demonstrations.

Two options for times / Zoom registration links
- (for APAC & EMEA): https://genesys.zoom.us/webinar/register/WN_mkZem2RJS0uuspQreM7DjA
- (for EMEA & NALA): https://genesys.zoom.us/webinar/register/WN_fmCl1bsPRRGtE3zM3fMJHQ

Note: When registering you can easily switch the time zone to get your local start time.
#Reporting/Analytics