The landscape of call center software changed with the move to the cloud. Applications are less restrictive and more customizable to specific needs. You have options. Enable customer self-service for common tasks with online FAQ’s and chatbots
- Build – a custom solution using open APIs
- Buy – an out-of-the-box application
- Extend – through third-party integrations and applications
Check out this PureCloud Demo to see how build, buy, or extend work in the PureCloud solution.
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