The landscape of call center software changed with the move to the cloud. Applications are less restrictive and more customizable to specific needs. You have options. Enable customer self-service for common tasks with online FAQ’s and chatbots

• Build – a custom solution using open APIs
• Buy – an out-of-the-box application
• Extend – through third-party integrations and applications

Check out this PureCloud Demo to see how build, buy, or extend work in the PureCloud solution.