[Webinar] Empower Employees, Elevate Customer Experiences: WEM for the Hybrid Workforce

When:  Wed, Nov 18, 2026 from 09:00 to 10:00 (ET)

As AI takes on more of the work, organizations can give supervisors more time to coach, develop and recognize their people, helping create a more flexible, supportive and empowering employee experience.

Join us for the third session of the WEM Advisory Webinar Series:

Empower Employees, Elevate Customer Experiences: WEM for the Hybrid Workforce | Nov. 18, 2026 | 3:00 PM CET (2:00 PM GMT / 9:00–10:00 AM ET)

We’ll explore what Genesys has built — and is building — to create a more empowering employee experience through flexibility, performance insights, coaching, learning, recognition and gamification.

Our experts will also share practical use cases, a live demo and a look at what’s next for employee empowerment and the hybrid workforce.

You’ll learn how Genesys can...

·           Give employees greater flexibility and control over when and how they work

·           Help supervisors identify coaching, development and recognition opportunities

·           Connect performance, learning, recognition and gamification to support employee growth

·           Balance employee choice and experience with operational needs and business goals

Register here >


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