Break down the data silos between sales, marketing and service for more connected customer experiences.
The events of 2020 changed the customer experience irrevocably. And 2021 is on course to do the same. Keeping up with customer expectations for personalization requires creating truly connected experiences.
This all starts with the data your brand uses daily. Organizations must break down data silos between marketing, commerce, sales and service departments, ensuring every interaction is as seamless as possible.
Join IDC, Adobe and Genesys in this live webinar to learn how to:
- Manage the rise of digital-first customer expectations
- Eliminate data silos by integrating Genesys Cloud and Adobe Experience Platform
- Turn data into actionable insights that deliver results
- Enable more intelligent, individualized customer interactions
Date, Time, Time Zones:
North America
2/10/21
11AM PT / 2PM ET
Latin America
2/10/21
1PM CDT / 3PM BRT
Europe, Middle East & Africa
2/11/21
2PM GMT / 3PM CET
Asia-Pacific
2/11/21
11AM SGT / 2PM AEDT
#Integrations