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Events
Event Description
PureConnect Customer Care: Q4 Customer & Partner Webinar
When:
Dec 12, 2018 from 14:00 to 15:00 (ET)
Associated with
PureConnect
It’s that time again! PureConnect Customer Care would like to invite you to our Q4 Customer & Partner Webinar! As we look to close out the year, we want to continue to keep our customers and partners up to speed on important topics for PureConnect and PureConnect Customer Care.
Please join us as we cover topics like Self-Service: The Knowledge Network, How to Subscribe to Knowledgebase Articles, Resource Center, and a discussion around Web versus Call when reaching out to PureConnect Care. Also, we will touch on the Escalation Process and some key topics when engaging PureConnect Care during critical system scenarios. Lastly, we will give a brief update on the PureConnect Care Roadmap at a high level and share some new features coming in 2019.
Join us on
Wednesday, December 12th
at the following times:
9:00 AM EST -
Register Now »
2:00 PM EST -
Register Now »
We look forward to everyone joining us during one of our two interactive sessions.
#Roadmap/NewFeatures
#Unsure/Other
Location
Online Instructions:
Url:
http://genesys.zoom.us/webinar/register/WN_bBC2rVDqQWy70o1eqyJXWw?mkt_tok=eyJpIjoiTWpBeVltWmhabVF4TVRJMSIsInQiOiJcL2tpMjRNbHR2UEFsWjRPeUZtVkErbFlSb0VzS25zaXZxM09XVWlMZkNnZGVKeVpoNXhHR3VwUml6S1l5WHR1akFldHR6TVExUnNhZkhUWUxSTTdtNXdyRmZwOGlTaklMc2RwaWk3XC9MMFh4dEpacWpnSXNqcjFIbjBRNE94RVdIIn0%3D
Login:
Register for the 2pm EST webinar using the link above
Download to Your Calendar
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