A place to ask questions, connect with others, and stay in the know
Embark on a transformative journey as we take on bold perspectives on the power of empathy, extensibility and evolution of customer experiences, at scale. Observe Cloud CX in action with exclusive customer visits and demos, while discovering the latest innovations in digital, AI, and experience orchestration from leading industry experts and customers alike.An experience with knowledge sharing, networking opportunities, and well-deserved recognition ensues!
10 Oct (Tue): Customer Site Visits & Welcome Reception11 Oct (Wed): Keynotes, Breakouts & CX Awards Dinner12 Oct (Thu): Industry Vertical Workshops
Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.