Genesys Cloud WEM Customer Demo Series | WEM Quality Management and Employee Performance

When:  Tue, Jul 25, 2023 from 11:00 to 12:00 (ET)
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Hello WEMers and community members!

Want to learn about Genesys WEM, we have what you need.
What it is?
The 2023 Genesys Cloud WEM Customer Demo series is an event held periodically to give you an inside look into the Genesys Cloud CX Workforce Engagement Management suite!

These convenient demo sessions are designed to be quick and informative, providing you with a general overview of our WEM solution, and diving deeper into some of our exciting capabilities.
What can you expect from this 2023 Genesys Cloud WEM Customer Demo series?
  • In our last session of this Genesys Cloud WEM Customer Demo, learn how Genesys Workforce Engagement Management plays a crucial role in driving employee engagement, becoming a differentiator for organizations with Jeff Whitt, Solution Lead of Workforce Engagement Management at Genesys.
    He’ll walk us through the Genesys Cloud Quality Assurance & Compliance and Employee Performance & engagement capabilities learning how automated and AI-powered capabilities can help users and organizations boost their engagement, gain insights quickly and utilize findings to correct, improve and innovate in their employee experience and customer service.

Our Speaker!

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Jeff Whitt
WEM Innovation Solution Lead | WEM SPECIALISTS @Genesys

Workforce Engagement Management (WEM) Innovation Solution Lead at Genesys. Enterprise Solutions Subject Matter Expert - Results-oriented professional with more than 25 years of experience in Interaction Management, Workforce Optimization, and Back Office solutions in premise, hosted, and cloud environments.


#Workforce Engagement Management
#Speech and Text Analytics
#Quality Management
More information

Location

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Contact

NATALIA ABAD

natalia.abad@genesys.com