Ready to start building smarter customer journeys?
Join us for this practical one-hour webinar and discover how Genesys Cloud Architect makes it easy to design, build, and optimize customer interaction flows—all through an intuitive visual interface.
Whether you're new to Architect or looking to understand its core capabilities, this session will walk you through the fundamentals of creating consistent, scalable experiences across voice and digital channels.
What you'll learn
✅ The core capabilities of Genesys Cloud Architect
✅ How to build flows using the visual drag-and-drop designer
✅ Managing prompts and audio effectively
✅ Creating voice, digital, and messaging flows
✅ An introduction to bot flows and where they fit into your customer journeys
Who should attend?
This webinar is ideal for:
- System Administrators exploring Architect's capabilities
- Developers who are new to flow design
- Anyone getting started with Genesys Cloud Architect
A basic understanding of Genesys Cloud is recommended.
📅 Event Details
Date: Wednesday, 12 August 2026
Time: 11:30 AM – 12:30 PM (India Standard Time)
🔗 Register Now
Reserve your place here:
https://genesys.zoom.us/webinar/register/WN_2Z4Y5027SUGdETMFmP0KiA
We look forward to seeing you there!
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