Join us for an insightful one-hour webinar, during which we will explain how to streamline your contact center operations with the power of Canned Responses.

We will cover the following topics:

• Creating Contact Center Libraries and Canned Responses:
• Leveraging Images, URLs, and Substitutions in Canned Responses
• Using Canned Responses as Email Signatures

Target Audience:

This webinar is ideal for Contact Center Administrators and Managers who want to optimize their operations and improve agent productivity with Canned Responses.

Prerequisites:

Attendees should have a basic understanding of the Genesys Cloud platform and its capabilities.

Start Time:

11:00 AM in Eastern Time (US and Canada)

4:00 PM in the United Kingdom

5:00 PM in Amsterdam, Berlin, Rome