GENESYS CLOUD WEM CUSTOMER DEMO SERIES | Quality Management & Employee Performance

When:  Feb 7, 2023 from 11:00 to 12:00 (COT)
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Genesys Cloud WEM Customer Demo Series
Led by the WEM sales specialists
January 2023 
Hello WEMers and community members!
The Genesys Cloud WEM Customer Demo series is back.
What it is?
The 2023 Genesys Cloud WEM Customer Demo series is an event held periodically to give you an inside look into the Genesys Cloud CX Workforce Engagement Management suite!

These convenient demo sessions are designed to be quick and informative, providing you with a general overview of our WEM solution, and diving deeper into some of our exciting capabilities.
What can you expect from this 2023 Genesys Cloud WEM Customer Demo series?
  • In our last session, she’ll explain how WEM plays a crucial role in driving employee engagement and becoming a differentiator for organizations. She’ll walk us through the Genesys Cloud Quality Assurance & Compliance and Employee Performance & Engagement capabilities showing how automated and AI-powered capabilities can help users and organizations boost employee engagement, gain insights quickly and utilize findings to correct, improve and innovate in their employee experience and customer service.

When will it happen?

QUALITY MANAGEMENT AND EMPLOYEE PERFORMANCE Genesys Cloud WEM Customer Demo Series

02/07/2023
8 AM PT /
11 AM ET

Register Now!

Our Speaker!

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Katherine Gomez
WEM Innovation Solution Lead | WEM SPECIALISTS @Genesys

Workforce Engagement Management (WEM) Innovation Solution Lead at Genesys.13+ years in sales and customer support with a deep specialization in Workforce Engagement Management. Creating empathetic experiences for customers and employees. Background includes Workforce Engagement Management Business and Solution Consulting for several software firms. As well as contact center management. 

#Workforce Engagement Management
#SpeechandTextAnalytics
#QualityManagement
#Performance Management
#Coaching and Training
#Gamification
#Interaction Analytics
#Interaction/ScreenRecording
#Rewards and Recognition
More information

Location

Event Image

Contact

Natalia Abad

natalia.abad@genesys.com