Overview

This 1-hour webinar introduces you to key concepts of Genesys Dialog Engine Bot Flows (Voice Bots).

Content

On this webinar, you will learn about:

·      Introduction to Genesys Dialog Engine Bot

·      Key Concepts

·      Building a Voice Bot Using Architect

Date: 11. October 2023

Duration: 1 hour

Delivery Type: Presentation with instructor demonstrations

Target Audience:

Ideal for Contact Center Administrators

Prerequisites: A basic knowledge of Genesys Cloud CX is recommended.

Times: 

11:00 AM in Eastern Time (US and Canada)

4:00 PM in the United Kingdom

5:00 PM in Amsterdam, Berlin, Rome