Genesys Cloud CX Webinar - WEM: Web Survey
Content
The Workforce Engagement Management (WEM) Web Survey webinar provides information about using Web Survey in a Genesys Cloud CX environment.
Date
16th September 2022
Duration
1 hour
Delivery Type
Presentation with instructor demonstrations.
Target Audience
The webinar is intended for anyone who intends to deploy Web Survey component to gather feedback from customer about their previous interactions with the contact center.
Prerequisites
Courses and/or knowledge required:
- Genesys Cloud CX Certified Professional courses
Webinar Objectives
- Understand Web Surveys
- Web Surveys Configuration
- Web Survey Demonstration
Zoom registration links for 16. September 2022
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Date/Time
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Registration link
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02:00 PM in Singapore
04:00 PM in Sydney (Australia)
08:00 AM in Amsterdam, Berlin, Rome
07:00 AM in the United Kingdom
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Session link
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Notes: When registering you can easily switch the time zone to get your local start time.
After registering, you will receive a confirmation email containing information about joining the webinar.
#Genesys Cloud CX
#Workforce Engagement Management