This is the first webinar of four as part of the CX Innovation Series. In this webinar, exclusively customers are invited to hear about Genesys’ vision for AI-powered customer and employee journeys from our Chief Product Officer, Peter Graf.

Registrants will learn how they will:

• Keep up with the sheer volume and abundance of digital channels, all orchestrated on a single platform.
• Automatically use real-time engagement data from all channels to power exceptional customer and employee experiences with AI capabilities like real-time predictions, speech and text analytics, routing decisions and self-service automation.
• Leverage your existing Genesys investment with proven cloud and hybrid options that provide the security, flexibility and scale you need.

We’ll also share how you can continue to achieve exponential results for your business with a special sneak preview of our Summer Innovations.


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