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Genesys Cloud CX Workforce Management "Work Plan Rotation"

When: May 19, 2022 from 11:00 to 12:00 (ET)

Associated with Genesys Cloud - Main

The Webinar provides information about:

Work plan rotations overview
Add a new work plan rotation
Add work plans to the rotation
Add agents to the work plan rotation

#Unsure/Other

More information

Location

Online Instructions:

Url: http://genesys.zoom.us/webinar/register/WN_Tl5DUJ8tSSeX0EWzzDngvw
Login: To register, click the link above.

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About Genesys

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

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Genesys Cloud CX Workforce Management "Work Plan Rotation"

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