The Right Smile Presents: Genesys Cloud WEM Series

In this installment of The Right Smile, we bring you the first session in our three-part Genesys Cloud WEM series—crafted specifically for our EMEA customers to explore how Workforce Engagement Management innovations are reshaping employee and customer experiences.

Join Paul Turner (Sr. Global WEM Business Specialist), Anik Dey (Principal Product Manager), and Mark Fagus (Sr. Global WEM Business Specialist) as they walk you through key functionalities including Speech and Text Analytics, Supervisor Copilot, and the Virtual Supervisor.

You’ll discover how these powerful tools work together to enable proactive management, reveal actionable insights, and empower supervisors to lead with confidence.

See how Genesys Cloud WEM puts your people first—driving efficiency, boosting engagement, and creating the kind of experience that brings the right smile to everyone.

May 7th - 2pm (BST), 3pm (CET), 9am (EST), 6am (PDT)

Registration Link:

https://genesys.zoom.us/webinar/register/WN_8No8jyHlSa2XhaylARUUqw

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