GENESYS CLOUD WEM CUSTOMER DEMO SERIES | WEM Resource Management

When:  Feb 2, 2023 from 11:00 to 12:00 (COT)
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Genesys Cloud WEM Customer Demo Series
Led by the WEM sales specialists
January 2023 
Hello WEMers and community members!
The Genesys Cloud WEM Customer Demo series is back.
What it is?
The 2023 Genesys Cloud WEM Customer Demo series is an event held periodically to give you an inside look into the Genesys Cloud CX Workforce Engagement Management suite!

These convenient demo sessions are designed to be quick and informative, providing you with a general overview of our WEM solution, and diving deeper into some of our exciting capabilities.
What can you expect from this 2023 Genesys Cloud WEM Customer Demo series?
  • During our second session she’ll talk about how Genesys WEM Workforce Management (WFM) capabilities play a crucial role in driving productivity and efficiency; walking us through the functionalities needed to forecast, schedule, and plan, ensuring contact centers meet service levels while maintaining the flexibility to deliver an empathetic experience for employees and customers.
When will it happen?

WEM RESOURCE MANAGEMENT (WFM) 

02/02/2023
8 AM PT /
11 AM ET

Register Now!

Our Speaker!

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Katherine Gomez
WEM Innovation Solution Lead | WEM SPECIALISTS @Genesys

Workforce Engagement Management (WEM) Innovation Solution Lead at Genesys.13+ years in sales and customer support with a deep specialization in Workforce Engagement Management. Creating empathetic experiences for customers and employees. Background includes Workforce Engagement Management Business and Solution Consulting for several software firms. As well as contact center management. 

#Workforce Engagement Management
#WorkforceManagement
#Forecasting
#Scheduling
#TempoMobile
More information

Location

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Contact

Natalia Abad

natalia.abad@genesys.com