Genesys Pointillist

When:  Apr 20, 2023 from 11:00 to 12:00 (ET)
Associated with  Genesys Cloud - Main

Overview

This webinar introduces Pointillist and how its features support customer journey management. It also covers the key capabilities of Pointillist and provides a high-level overview of the platform.

Content:

On this webinar, you will learn about:

·      Customer Journeys

·      Pointillist Overview

·      Aggregate, Analyze, Act, and Align

Date: 20. April 2023

Duration: 1 hour

Delivery Type: Presentation with instructor demonstrations

Target Audience: Ideal for Contact Center Administrators, Supervisors, and Business Users

Prerequisites: No

Zoom registration links for 20. April 2023

Time

Registration link

11:00 AM in Eastern Time (US and Canada)

04:00 PM in the United Kingdom

05:00 PM in Amsterdam, Berlin, Rome

Session link

Notes: When registering, you can easily switch the time zone to get your local start time.

After registering, you will receive a confirmation email containing information about joining the webinar.


#Unsure/Other

Location

Online Instructions:
Url: http://genesys.zoom.us/webinar/register/WN_DQDu57OGQQGVFXSgHP9poQ
Login: To register, click the link above.