The Right Smile Presents: Genesys Cloud WEM Series

In this second installment of The Right Smile, our Genesys Cloud WEM series continues with a deep dive into agent development—highlighting how gamification and contests can elevate performance, motivation, and engagement across your teams.

Join Paul Turner (Sr. Global WEM Business Specialist), Eduard Roehrih (Staff Product Manager), and Pascal Leclerc (Global WEM Customer Experience Leader) as they explore the tools that make agent development both effective and fun. Learn how Genesys Cloud WEM enables organizations to drive friendly competition, recognize achievements, and create personalized growth opportunities through intuitive gamification and contest features.

Discover how putting people at the center of performance strategy can transform culture, boost retention, and inspire the kind of experience that brings the right smile to both agents and customers.

June 4th - 2pm (BST), 3pm (CET), 9am (EST), 6am (PDT)

Registration Link:

https://genesys.zoom.us/webinar/register/WN_M7UuPxh4Qfmsj0nYVZw7-Q

#Gamification