Genesys Cloud CX EMEA User Group Meeting

When:  Feb 9, 2022 from 15:00 to 16:00 (CET)

Join us in this highly interactive hour-long discussion as we deep dive into Workforce Engagement Management, specifically forecasting, agent performance, scorecards, QA & more! You can expect to exchange ideas, best practices and ask questions of your peers. You’ll hear shared experiences from host Richard Waribo (Resource Analyst) of OVO Energy. We'll also be joined by Genesys SMEs to help answer your burning questions.

Don't forget! You'll receive 500 GCAP points for your participation, which can be redeemed for Beyond by Genesys University courses, GCAP-branded merchandise, gift cards, and so much more!

Please bring your questions as we anticipate a lively discussion.

We look forward to seeing you then!


**These meetings are for Genesys customers only
Any questions can be directed to usergroup_EMEA@genesys.com
#Genesys Cloud CX

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