GCAP Contest

Join GCAP

Get Rewarded for the Things You Do

For the month of September, the Community and GCAP are partnering to offer our first reward and recognition contest for Community Activity! 

Wall of Champions

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Great Learner The questions and conversations started by this user inspired some great discussion. 

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Great Member This user goes out of their way to engage the community. They start some great discussions, post engaging replies and raise the bar of what being a community member means. 

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Great Helper This user's replies were off the charts in both quantity and quality. 

Contest Overview

  • Who's Eligible? Every action you take in the community matters! This is a great chance to get rewarded for your activity in the community and all Genesys customers are eligible. 
  • How Do I Win? Judges will be looking at a variety of activities to award the active community members. We want to reward great questions and great answers alike. You may even get points for visiting the site regularly! 
  • Do I Have to be a Member of GCAP to be Considered? No. Even if you don't join GCAP, you are still eligible to receive your place of honor on the Community's Wall of Champions. However, because GCAP points are redeemed in the GCAP Member Hub, you must be a member of GCAP to redeem any points that you earn (we will hold them for you until your registration is complete). 
  • Who's Judging? The judge panel consists of Community and GCAP admins.
  • What Prizes or Value-Add Options Can I Redeem Points for? Options change constantly, members can view available options in the GCAP Member Hub. In the past, value-add options included: Genesys University classes, Professional Services offerings, free tickets to CX19, and gift cards.
  • Have questions about the contest? Ask them in the Genesys Casual Community.

FAQs about GCAP

  • Who can join? Membership into GCAP, the Genesys Customer Advisory Program, is limited to Customer participation only.
  • Are there any membership fees? Membership for GCAP is free.  
  • Can I win GCAP Points even if I am not in GCAP? Yes! Though you must be a GCAP Member to redeem points, your points will be held for you until you join the program, at which time you will be eligible to redeem your points for value add-options.
  • Can points be gifted to another user? No, only you can redeem the points that you earn.  
  • What prizes or value-add options can I redeem GCAP Points for? Options change frequently, members can view available options in the GCAP Member Hub. In the past, value-add options included: Genesys University classes, Professional Services offerings, free tickets to CX19, and gift cards. 

Want to Learn More?

To learn more about GCAP, email customermarketing@genesys.com or 
Join Today!