In this video @Guru Prasadh Jeevan Rao talks about the new custom prompts in advanced summary configurations Administrators can now create custom prompts in advanced summary configurations within Agent Copilot. This feature allows administrators to define up to 3000...
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In this video, @Guru Prasadh Jeevan Rao discusses AI summaries for the agent side of a conversation Administrators can now enable AI-generated summaries that highlight the specific actions taken by each human and virtual agent in a conversation. This feature helps business analysts quickly...
In this video @Guru Prasadh Jeevan Rao talks about customizable summaries in AI Studio. Administrators can now customize how summaries appear in Agent Copilot. These configurations customize the summaries that Agent Copilot generates, including level of detail, custom insights, formatting,...
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