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Discussion Thread 4

Can AI Knowledge Articles dynamically read data through an external document link and generate answers

Discussion Thread 2

I'm trying found a better way to structure knowledge articles for answer generation

Discussion Thread 2

Knowledge base and summaries

Discussion Thread 7

Clarification on Knowledge Fabric AI Experience Token Consumption Model

Discussion Thread 2

Copilot Answer Generation configuration

Library Entry

Introducing Knowledge Fabric & SharePoint Connector

In this video, @Santosh Bhandari discusses a new feature "Introducing Knowledge Fabric" Knowledge Fabric allows administrators to easily connect enterprise knowledge directly at the source, enabling faster, more accurate, and more consistent information delivery across agents, bots, and...

Library Entry

Use knowledge in AI Guides

In this video , @Guru Prasadh Jeevan Rao talks about how administrators can enable AI Guides to use approved knowledge content to answer customer questions and continue the task flow. Guide authors can inherit a knowledge source from the connected virtual agent or select a guide-specific...

Discussion Thread 7

Readback of Numbers using AI Guide

Discussion Thread 17

Transcription enabling on call basis - please help by VOTING the idea!

Discussion Thread 5

AI Guides - Bot spelling back input?