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Genesys Summarization Connector for Agent Copilot interaction summaries

In this video, @Guru Prasadh Jeevan Rao and @Ankur Bhalotia discusses a new feature "Genesys Summarization Connector for Agent Copilot interaction summaries" Administrators can use the new Genesys Summarization Connector to integrate third-party large language models (LLM) with AI Studio...