Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service^SM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.

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Discussion Thread 6 How do you determine if there are any agents on-queue in call flow

Discussion Thread 7 Get IVR Configuration name in a call flow

Discussion Thread 11 After Hours Flow Issues

Discussion Thread 2 Architect issues

Discussion Thread 2 Configurable endpoints after publishing

Discussion Thread 2 Import/Publish Call Flows in Architect from API

Discussion Thread 6 Set an override closed hour call flow on schedule

Discussion Thread 8 Can I see in architect that a call flow is in production?

Discussion Thread 2 How do you know that the call flow is or is not assigned to a number?

About Genesys

Discussion Thread 6
How do you determine if there are any agents on-queue in call flow

Discussion Thread 7
Get IVR Configuration name in a call flow

Discussion Thread 11
After Hours Flow Issues

Discussion Thread 2
Architect issues

Discussion Thread 2
Configurable endpoints after publishing

Discussion Thread 2
Import/Publish Call Flows in Architect from API

Discussion Thread 6
Set an override closed hour call flow on schedule

Discussion Thread 8
Can I see in architect that a call flow is in production?

Discussion Thread 2
How do you know that the call flow is or is not assigned to a number?