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Discussion Thread 25

Set Screen pop Digital bot

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Custom inbound data filtering rules for digital channels

In this video @Guru Prasadh Jeevan Rao discusses a new feature "Custom inbound data filtering rules for digital channels" Administrators can create and apply custom data filters to the inbound digital interactions with regular expressions to identify and filter specific information, such as...

Discussion Thread 4

How to use recording cloud backup service to fetch the call recordings

Discussion Thread 9

How to fetch the Call Recording by the API call

Discussion Thread 4

Web Chat deployment