A place to ask questions, connect with others, and stay in the know
In this video @Gaurav Srivastava reviews four email enhancements all released on the same week. Agents can now view improvements to the email editor, including attachments at the top of the editor, more details in incoming email headers such as To and CC, and better subject line visibility....
FeatureReview_CX_EmailEnhancements_GS_20230517.mp4