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Discussion Thread 4
We use Chrome but also several other systems. Inactivity in the Chrome(PureCloud) window will throw the agent into idle status. Has anyone seen this problem? Is there a Chrome setting that we can change that won't signify to PureCloud the agent is "idle"?

Archive PureCloud Chrome Browers Google Google Chrome PureCloud Window Genesys Cloud Contact center agents

Scott Schleisman

Added 08-02-2017

Archive PureCloud Chrome Browers Google Google Chrome PureCloud Window Genesys Cloud Contact center agents

Discussion Thread 2
High memory use in Chrome when opening PureCloud

Genesys Cloud Basic features and ... Archive PureCloud Chrome Google High Memory Use

Tobias Zackrisson

Added 01-10-2017

Genesys Cloud Basic features and ... Archive PureCloud Chrome Google High Memory Use

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About Genesys

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

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