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Bundled weighting for Question Groups- All or nothing
Archive PureCloud
Contact center management
Evaluation Form
Question Groups
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Genesys Cloud
Groups
Kristi Maxwell
Added 10-09-2017
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Contact center management
Evaluation Form
Question Groups
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Genesys Cloud
Groups
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Under Directory/Groups all the phone numbers and the ability to call a GROUP are missing...
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Phone Numbers
Laurie Cochrane
Added 03-02-2017
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Genesys Cloud
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I'd like to understand general use. On average how many groups would you say you actively participate in? And, do you track them via Favorites?
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General Use
Purecloud Collaborate
Genesys Cloud
Groups
anuphinh wanderski
Added 10-11-2016
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HOW DO I MAKE GROUPS THAT STAY ACCURATE? (RULES-BASED GROUPS)
Genesys Cloud
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Rules-based Groups
Randolph Carter
Added 09-06-2016
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Genesys Cloud
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