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Update agent preferred name via public API

In this video @Phil Gyue Sun talks about how to update agent preferred name via public API. Administrators can now use the public API to update agent preferred name in Person Details. This update streamlines the enablement and workflow of automation. For more information, see Users API ....

20240131_FeatureReview_CX_Unified Communication & Collaboration_Agent preferred name Admin updates_PS.mp4

Discussion Thread 9

Disable edit Profile Name and Department