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3 results found for "tags:"Pure Cloud""

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Discussion Thread 3
Is it possible to add a simple 'agent logged in' check within call routing set up?

Archive PureCloud Pure Cloud Genesys Cloud Architect Contact center ... Ideas and feedback

Added 07-13-2017

Archive PureCloud Pure Cloud Genesys Cloud Architect Contact center ... Ideas and feedback

Discussion Thread 6
My agents can't see their evaluations

Archive PureCloud Agent Evaluations Contact center management Pure Cloud

Kristina Dishon

Added 05-22-2017

Archive PureCloud Agent Evaluations Contact center management Pure Cloud

Discussion Thread 2
Manage outbound emails

Archive PureCloud Email Outbound Emails Pure Cloud Genesys Cloud Contact center ...

Phillip Coronakes

Added 04-21-2017

Archive PureCloud Email Outbound Emails Pure Cloud Genesys Cloud Contact center ...

Showing 1-3 of 3 results

1

About Genesys

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-Powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.

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