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Discussion Thread 1

Genesys Cloud Release Notes | June 8th 2026

Discussion Thread 2

Activity Plans Enhancements Rolling Out Throughout June

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WEM Advisory Webinars Series | Orchestrating Your WFM Processes with AI

Hello WEM Community Members! Did you miss our recent webinar all about Orchestrating Your WFM Processes with AI? Or maybe you want to re-watch the recording or pass it along to a colleague? Whatever the case, you can access the on-demand link, as well as the resources shared live, below. ...

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Genesys Cloud WEM | Monthly Recap // May 2026

Hello, Community Members! Genesys Cloud CX WEM team keeps working hard to deliver new and exciting features and capabilities! so let's take a look at what was released during May for WEM. Resource Management Quality Assurance & Compliance ...

Discussion Thread 4

Is there any way to pull counts for specific activities

Discussion Thread 1

Genesys Cloud Release Notes | May 25th 2026

Discussion Thread 11

June 3rd - Register NOW!! Orchestrating Your WFM Processes with AI

Discussion Thread 9

Schedule scenario size and generation time poll !

Discussion Thread 17

New Feature Release: Opportunities - Offer and manage additional work with Opportunities

Discussion Thread 1

Genesys Cloud Release Notes | May 18th 2026