Certification and Training

Cannot see any users listed under People in the Admin screen 

22 days ago

Hello, 

I'm learning Genesys Cloud and have been given Admin access to a lab. 

I've created a user under 'People  & Permissions', yet no users appear there.

The user accepted the invite and can sign in successfully and I have full admin permissions, so I don't know why I can see the users.

It prevents me from continuing my training as I am trying to complete the next step to edit user profile


#GenesysCloud

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