In this video @Ludovic Callebaut discusses a new feature "Enhanced dynamic filtering for real-time adjustments in campaigns"

Administrators can now make real-time adjustments to filter changes that apply to campaigns in Genesys Cloud Outbound, which facilitates clearer modifications to dialing criteria. This feature addresses the need for flexibility in outbound communications and allows customers to target different criteria during a campaign without the need for campaign interruption. Administrators who enable dynamic filtering can retrieve records that were previously filtered out, which enhances operational efficiency and responsiveness to changing business requirements. This enhancement provides flexibility and adaptability to all users of Genesys Cloud Outbound.

Release notes: https://help.mypurecloud.com/releasenote/june-17-2024/

#TAMStudios #FeatureReview #OutboundCampaigns