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Format corret for reports
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01-24-2019 13:01
Minnelly Lucero
#Reporting/Analytics
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Angel Rodriguez
01-29-2019 11:53
We submitted a ticket for the same issue. When exporting reports from the Queues Performance tab the results are multiplied by 1000. If you divide it by 1000 it'll give you more accurate figures, but they told me that they're working on correcting it on the back end.
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