Certification and Training

Genesys Certification Guide 

02-19-2019 04:37

Genesys Certification Guide updated on 23rd May 2019

The purpose of this guide is to provide interested audiences with a summary of available Genesys University certifications and their recommended training classes. Exam study guides for each certification can be downloaded after logging into your Genesys University account. 

Certification Guide lists the available certifications in
  • PureEngage
  • PureCloud
  • PureConnect

#PureCloud
#PureConnect
#PureEngage

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Genesys Certification Guide.pdf   223K   1 version
Uploaded - 05-23-2019

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