Workforce Engagement Management

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GENESYS CLOUD WEM CUSTOMER DEMO SERIES | WEM Overview 

01-31-2023 13:00

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Did you miss the WEM overview demo webinar??
Hello WEMers and community members!

Did you miss our WEM overview demo webinar, or do you want to watch it again?

You can find the link to the recording right here!!
Passcode: v3U5tH^.
What it is?
The 2023 Genesys Cloud WEM Customer Demo series is an event held periodically to give you an inside look into the Genesys Cloud CX Workforce Engagement Management suite!

These convenient demo sessions are designed to be quick and informative, providing you with a general overview of our WEM solution, and diving deeper into some of our exciting capabilities.
What can you expect from this 2023 Genesys Cloud WEM Customer Demo series?
  • In our first session of this Genesys Cloud WEM Customer Demo series, join Katherine Gomez, Solution Lead of Workforce Engagement Management at Genesys, for a complete rundown of the WEM functionalities. And learn how Genesys Workforce Engagement Management functionalities work together to unleash employees’ superpowers.

Our Speaker!

Katherine_comm.png

Katherine Gomez
WEM Innovation Solution Lead | WEM SPECIALISTS @Genesys

Workforce Engagement Management (WEM) Innovation Solution Lead at Genesys.13+ years in sales and customer support with a deep specialization in Workforce Engagement Management. Creating empathetic experiences for customers and employees. Background includes Workforce Engagement Management Business and Solution Consulting for several software firms. As well as contact center management. 

Watch it again!

Webinar:

Genesys Cloud WEM customer demo series | WEM overview
Watch the recording here
  • Link
  • Passcode:v3U5tH^.

What did you think about the session?
  • Let us know!

#WorkforceEngagementManagement
#WorkforceManagement
#Forecasting
#Scheduling
#SpeechandTextAnalytics
#QualityManagement
#PerformanceManagement
#CoachingandTraining
#Gamification
#InteractionAnalytics
#InteractionRecording
#RewardsandRecognition
#Tempo

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