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Hi!On May 6th we released new work plan constraints that allow planners to limit how employees assigned to a given work plan are scheduled. Now that we support multi-week scheduling, we’ve also added a series of constraints that span multiple weeks and the schedule builder will look back to previous schedules to ensure these constraints are not violated. This video will walk you through what they are and how to use them. For additional information, please refer to the Resource Center Work Plans Overview page located here.#GenesysCloud#WorkforceManagement
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